Privacy Policy

Last updated July 25, 2024

This Privacy Notice for Retrievr IO (doing business as Retrievr) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://studio--nebula-agency.us-central1.hosted.app or any website of ours that links to this Privacy Notice
• Use Retrievr, the city’s first AI-powered, human-first lost & found network. We’re not a marketplace — we’re a mission. Built to reconnect neighbors with what matters.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@retrievr.com.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. Do we use cookies and other tracking technologies?
5. Do we offer Artificial Intelligence-based products?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for Do-Not-Track features
11. Do United States residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include: names, email addresses, passwords, usernames, contact preferences, contact or authentication data, debit/credit card numbers, and billing addresses.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. When and with whom do we share your personal information?

We may share information in specific situations and with specific categories of third parties, including: Ad Networks, Affiliate Marketing Programs, Cloud Computing Services, AI Platforms, Payment Processors, Government Entities, Data Analytics Services, Retargeting Platforms, Sales & Marketing Tools, Social Networks, Testing Tools, User Account Registration & Authentication Services, Performance Monitoring Tools, and Product Engineering & Design Tools.

4. Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

5. Do we offer Artificial Intelligence-based products?

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies, including Gemini 2.0. These tools are designed to enhance your experience by providing functions like AI automation, research, search, and text analysis.

6. How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law, typically for no longer than twelve (12) months past the termination of your account.

7. How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures. However, no method of transmission over the Internet is 100% secure.

8. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age.

9. What are your privacy rights?

Depending on your location, you may have the right to review, change, or terminate your account at any time. You can opt-out of marketing communications by clicking the unsubscribe link in our emails.

10. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. We do not currently respond to DNT browser signals.

11. Do United States residents have specific privacy rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you have specific rights regarding access to your personal information.

12. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We encourage you to review this Privacy Notice frequently.

13. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@retrievr.com or contact us by post at: